The six new rules of customer retention: Why flexibility is the future
Customer retention now depends on flexibility. From pause options to usage-based pricing, modern subscribers demand control, transparency and value-driven subscription experiences that adapt to their behaviour.
Transforming IT operations with AIOps
AIOps can reduce IT chaos and boost ROI. Real-world examples and expert insight from Riverbed’s Charbel Khneisser on the NODE Podcast.
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Intelligent Automation and the transformation of Hapag-Lloyd
Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.
AI transforms energy grid management as data centres reshape power demand
Enhancing SMB cyber security with Retrieval-Augmented-Generation
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The six new rules of customer retention: Why flexibility is the future
Customer retention now depends on flexibility. From pause options to usage-based pricing, modern subscribers demand control, transparency and value-driven subscription experiences that adapt to their behaviour.
The smarter way to shop: How AI is revolutionising gift giving
AI is transforming gift giving through agentic commerce, personalised recommendations, and AI-ready product data, helping brands stay visible as shoppers increasingly trust AI to choose for them.
Why prioritising a unified data stack is key in the era of AI agents
As AI agents reshape applications, organisations must move beyond fragmented data architectures and adopt unified data stacks that enable real-time insight, scalability, and innovation.
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A new solution for card-not-present fraud
Safecypher, led by CEO Ben Jordan, eliminates card-not-present fraud with a dynamic CVV system. Proven in Ireland, it offers a scalable, cost-effective global solution.
Inside Leadership: Vadim Vladimirskiy, CEO, Nerdio
Nerdio founder and CEO Vadim Vladimirskiy on building a company and a culture devoted to making IT professionals’ lives easier.
Adapting to the age of AI
Rajiv Shesh, head of HCLSoftware and Corporate Vice President of HCLTech, on the impending effects of AI on business, society, and every last one of
Keeping it real: AI expectations from the top
Anthony Scriffignano is a world-renowned data scientist and AI expert. Is he excited about AI, or worried?
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Intelligent Automation and the transformation of Hapag-Lloyd
Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.
Virtusa: Transforming the media industry
For the media industry, the opportunity of unprecedented demand meets the challenge of vastly increased complexity. Virtusa and its partner AWS are making the difference.
Three steps into the future
One of the biggest telcos in the UK has just rebuilt its entire IT infrastructure in less than a year. Here’s how.
The seller of the future, powered by data, analytics and AI
After 40 years in the technology business, CDW’s sales teams are on the cutting edge of data, analytics and AI.
Mola: Indonesia’s answer to Netflix and Amazon
Upstart Indonesian OTT streaming service Mola is taking its sports and entertainment offer global, and is doing on the back of award-winning technology transformation.
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The smarter way to shop: How AI is revolutionising gift giving
AI is transforming gift giving through agentic commerce, personalised recommendations, and AI-ready product data, helping brands stay visible as shoppers increasingly trust AI to choose for them.
Why prioritising a unified data stack is key in the era of AI agents
As AI agents reshape applications, organisations must move beyond fragmented data architectures and adopt unified data stacks that enable real-time insight, scalability, and innovation.
AI transforms energy grid management as data centres reshape power demand
AI is transforming energy grid management by enabling real-time intelligence, helping operators manage volatile demand from data centres and build more resilient, efficient power systems.
Retail’s next battleground: Achieving operational brilliance with AI
UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.
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Five years on: How COVID redefined the way we work – and what comes next
Five years after COVID reshaped work, experts reveal how flexibility, technology, and human-centric strategies are driving the future of productivity across industries.
Altnets are helping make Project Gigabit a reality
Altnets are bridging the UK’s broadband gap, accelerating Project Gigabit’s goal of nationwide full fibre access. Discover how these providers are transforming connectivity and digital infrastructure.
Assessing, selecting and adopting AI in your business
In the midst of AI hype, businesses must pragmatically assess and adopt solutions that deliver tangible value. Danijel Stankovic outlines a framework to identify, prioritise, and evaluate AI opportunities for meaningful impact.
National Customer Service Week: Tech leaders discuss revolutionising customer service with customer experience
Tech leaders highlight the shift in customer service during National Customer Service Week, emphasising the blend of technology and human touch for personalised experiences.