Protecting your remote workforce: 4 key mistakes
Ensure remote workforce security by avoiding common mistakes: device mismanagement, falling for phishing, neglecting updates, and skipping multi-factor authentication.
Barry O'Donnell
Intelligent Automation and the transformation of Hapag-Lloyd
Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.
The cloudification of Lebara
Lebara CTO Torsten Minkwitz tells us what a public cloud migration is delivering for the UK telco
National Customer Service Week: Tech leaders discuss revolutionising customer service with customer experience
Tech leaders highlight the shift in customer service during National Customer Service Week, emphasising the blend of technology and human touch for personalised experiences.
A deep dive
Deep learning algorithms give technology leaders the key to unlocking the value of big data
Technology outlook: Retail and financial services
A panel of industry experts explores how AI, omnichannel strategies, and data-driven insights will shape retail and financial services in 2025, enhancing efficiency, security, and customer experience.
Data lakes to data fabrics: What’s next in data management?
As data management evolves from lakes to fabrics, organisations must address integration challenges and privacy concerns while leveraging AI and automation for real-time insights and efficient data governance.
Tech to the rescue
Green Flag’s Managing Director Dean Keeling, along with Chief Technology Officer Shakeel Butt and Chief Product Manager Jeremy Bristow, tell us how the roadside recovery provider is transforming into an “agile fintech” and why it is laser-focused on data and talent
Technology driving excellence at the DVLA
Andrew Falvey and colleagues at the DVLA discuss setting a new benchmark for digital in the United Kingdom’s public sector
Barry O'Donnell
Protecting your remote workforce: 4 key mistakes
Ensure remote workforce security by avoiding common mistakes: device mismanagement, falling for phishing, neglecting updates, and skipping multi-factor authentication.