Contact centres and the cloud
Five9’s Brian Atkinson on the technical features businesses need to consider when making the move to cloud-based contact centres
Brian Atkinson
A data centre revolution
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Inside the digital transformation of The Federal Home Loan Bank of Chicago.
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As a new year is upon us, Digital Bulletin talks to five senior technology leaders about their 2023 technology predictions.
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Private 5G is transforming stadiums, enhancing security, reducing costs, and enabling immersive fan experiences. Dedicated networks provide seamless connectivity, supporting IoT, AR, and real-time data insights.
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Vijay Kurkal, CEO at Resolve Systems, explains how new technologies such as AIOps and automation can be real game changers
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AI and automation have finally come of age, and they’re changing everything. We sit down with prominent leaders from Bain & Company, Workato and Skan AI to investigate the past and discuss the future.
Fragmented Reality: Sinanudin Omerhodzic
In this episode, HARTMANN GROUP’s CIO Sinanudin Omerhodzic discusses ‘augmented reality’, ‘digital evangelist’, ‘big data’ and more.
Brian Atkinson
Contact centres and the cloud
Five9’s Brian Atkinson on the technical features businesses need to consider when making the move to cloud-based contact centres