Contact centres and the cloud
Five9’s Brian Atkinson on the technical features businesses need to consider when making the move to cloud-based contact centres
Brian Atkinson
Three steps into the future
One of the biggest telcos in the UK has just rebuilt its entire IT infrastructure in less than a year. Here’s how.
Transformation, Delivered
How Salling Group successfully built a grocery home delivery service at turbo-speed during COVID-19.
Healthy AI
Digital Bulletin went to an AI hack and got a glimpse into how cognitive technologies could radically improve healthcare provision
Tech’s 2020 vision
Industry experts cast their eye over DXC Technology’s 2020 technology trends and the future of work
The rise of smart technology in business
Chargifi’s CEO Dan Bladen on the rise of smart technology in business
How data virtualisation could mitigate the effects of a global pandemic
Denodo’s Alberto Pan explains the benefits of data virtualisation to both enterprise and society
NODE Podcast: Episode 16
This month, Ben, Rom and James give their thoughts on some of the tech and gadgets announced at CES 2021. They also look back on our Green Flag case study, while Ben interviews Eggplant CEO John Bates on the future of intelligent software testing.
Fragmented Reality: Sinanudin Omerhodzic
In this episode, HARTMANN GROUP’s CIO Sinanudin Omerhodzic discusses ‘augmented reality’, ‘digital evangelist’, ‘big data’ and more.
Brian Atkinson
Contact centres and the cloud
Five9’s Brian Atkinson on the technical features businesses need to consider when making the move to cloud-based contact centres