
Why You Should Invert Your Business Model (And How To Do It)
ServiceMax’s Daniel Brabec on why putting service first matters

ServiceMax’s Daniel Brabec on why putting service first matters

Inside the ambitious transformation of Deutsche Telekom IT

Nordea has used Robotic Process Automation to transform itself for its customers. Here’s how.

What can neurodivergent people bring to the industry? Sarah Francis, Senior Product Manager at YouGov shares her experience

Slyce CEO Ted Mann on the rise of visual search

Rooting out bias in AI demands listening to women’s voices. With gender-diverse teams, organisations can pave the way for equitable AI systems and a diverse future.

Amazon’s clampdown on subscription sharing signals a shift. Priya Lakshminarayanan, Chief Product Officer at Recurly, explains how AI can strengthen retention, loyalty, and long-term subscription growth.

This month, Ben, Rom and Daniel discuss the rise of Workplace from Facebook and consider how collaboration tools might develop in the future. The panel also reviews our ALE case study, and Ben chats digital optimisation with Amplitude’s Daniel Bailey.

Bain & Company is helping organisations plan for 2030. Ted Shelton, Expert Partner, Automation and Digital Innovation, talks us through why executives need to embrace automation or risk their business getting left behind.

ServiceMax’s Daniel Brabec on why putting service first matters