Why You Should Invert Your Business Model (And How To Do It)
ServiceMax’s Daniel Brabec on why putting service first matters
Daniel Brabec
Rewarding Loyalty
IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty.
Virtusa: Transforming the media industry
For the media industry, the opportunity of unprecedented demand meets the challenge of vastly increased complexity. Virtusa and its partner AWS are making the difference.
Five years on: How COVID redefined the way we work – and what comes next
Five years after COVID reshaped work, experts reveal how flexibility, technology, and human-centric strategies are driving the future of productivity across industries.
National Customer Service Week: Tech leaders discuss revolutionising customer service with customer experience
Tech leaders highlight the shift in customer service during National Customer Service Week, emphasising the blend of technology and human touch for personalised experiences.
Why creating a great place to work should be your priority
TotallyMoney CEO Alastair Douglas on why investing in employees is the first rule of successful growth
IF culture<0 THEN
Witharecord shortage of skilled workers, retaining happy engineers is critical to business success. Here’s how.
Fragmented Reality: Ben Saunders & Sam Lloyd
In this episode, IT consultant Ben Saunders and Contino’s Sam Lloyd explore “data analytics”, “silos”, “digital disruption” and more.
NODE Podcast: Episode 1
Debate, interviews and more on enterprise technology’s biggest topics. Ben, Rom and James chip in on Facebook’s perilous Libra project, our GIGA Data Centers case study and the emergence of the ‘Digital Workplace’ – and Rom gets ten seconds to define quantum computing.
Daniel Brabec
Why You Should Invert Your Business Model (And How To Do It)
ServiceMax’s Daniel Brabec on why putting service first matters