Dina Elsokari

Rewarding Loyalty

IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty.

Growing pains

NTT Data’s Simon Driscoll on AI’s data problem and a global drive to secure its ethics

Meeting automation demands

Martin Tomczak and Akshay Nigam tell us how a fresh approach to automation is driving efficiencies and excellence in ABB’s Procurement & Logistics (Global Business Services) organisation

Driving Western Union’s tech transformation

An undisputed leader in the global payments space, Western Union is driving a company-wide technology transformation, underpinned by migrating its infrastructure from on-prem to the cloud. Harveer Singh, Chief Data Architect & Global Head of Engineering, reveals how the initiative will give the organisation the speed and agility it needs to continue to thrive in the digital age.

Dina Elsokari

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