
Digital demands
James Nethercott from RFS on ensuring good customer outcomes in a digital world
James Nethercott from RFS on ensuring good customer outcomes in a digital world
Tim Shaw, MD of Wholesale & Networks, reveals how new tech is powering rapid change at the UK telco
The story of Telefónica Spain’s bold journey to augment its workforce with automation
Emanuele Angelidis on why CEOs must embrace technology
Automation can be a force for good, says Novotek’s George Walker
Chris Perrin highlights the top 10 cybersecurity threats facing the UK financial services sector, including ransomware, supply chain vulnerabilities, and evolving regulatory challenges.
Taster’s Anton Soulier on building the ultimate proprietary tech to scale quality food
This month, Ben and Rom are joined by Blue Prism’s Martin Stevenson to discuss our case study on Telefónica Spain and its far-reaching automation programme. Ben also speaks with Glasswall’s Luke Robbertse about the rise of Content Disarm & Reconstruction technology in the cybersecurity space.
This month, Ben, Rom and James look ahead to 2021, and discuss what might become the new normal for businesses and the tech industry. They also review our IKEA case study, while Ben interviews Beatriz Sanz Saiz, Global Consulting Data & Analytics Leader for EY.
James Nethercott from RFS on ensuring good customer outcomes in a digital world