Making augmented reality enterprise-ready
John Kennedy, CEO of Adlens, explains what needs to happen for AR to achieve its potential in enterprise
John Kennedy
Transformation in motion at Deutsche Telekom IT
Inside the ambitious transformation of Deutsche Telekom IT
Building A New British Gas
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Assessing, selecting and adopting AI in your business
In the midst of AI hype, businesses must pragmatically assess and adopt solutions that deliver tangible value. Danijel Stankovic outlines a framework to identify, prioritise, and evaluate AI opportunities for meaningful impact.
AI – technology’s next frontier
Amy Webb discusses scenarios for an AI-led world
Why great data stories lead to better business decisions
Great data stories turn insights into action. By focusing on business priorities, speaking in financial terms, and advocating for users, analysts can drive impactful, data-driven decisions.
Don’t blame the model: AI is the best way to improve CX
AI won’t replace human agents but can transform customer experience by handling routine queries, reducing costs, and boosting service quality when deployed strategically alongside people.
Fragmented Reality: Craig Palmer
The Digital Bulletin Podcast series designed to bust the buzzwords that dominate the business technology world. In this episode, Verizon’s Craig Palmer tackles the likes of ‘omnichannel’, ‘customer centricity’ and ‘digital transformation’.
Innovation Group: Transformed insurance services
How long-standing BPO provider Innovation Group successfully transformed around a cutting-edge technology platform for insurance claims management.
John Kennedy
Making augmented reality enterprise-ready
John Kennedy, CEO of Adlens, explains what needs to happen for AR to achieve its potential in enterprise