Tech leaders highlight the shift in customer service during National Customer Service Week, emphasising the blend of technology and human touch for personalised experiences.
Tech innovations are alleviating burnout in the legal sector by automating menial tasks, allowing lawyers to focus on client service and enhancing overall workplace wellbeing.
Rajiv Shesh, head of HCLSoftware and Corporate Vice President of HCLTech, on the impending effects of AI on business, society, and every last one of us.
Anthony Scriffignano is a world-renowned data scientist and AI expert. Is he excited about AI, or worried?
UK’s Digital Catapult bridges research to industry with AI, quantum computing, 5G, IoT, and more. Outgoing CEO Jeremy Silver reflects on past and future trends.
Searce’s SVP Patrick Bangert highlights AI’s potential and warns of a looming problem with potentially harmful consequences if left unresolved.
Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.
Navigating disruptions: Alan Duncan shares insights on leveraging technology for resilience in today’s complex global supply chain challenges.
Figma introduces Dev Mode to bridge the designer-developer gap. The goal: seamless collaboration in digital product development. In conversation with Figma’s Oscar Nilsson and Tom Duncalf.
I&O leaders must identify the emerging trends most likely to impact their organisation and implement effective tactics to respond.
Avanade CEO Pam Maynard on childhood, family, resilience, and the critical importance of inclusion and diversity for success.
Transparency, training, and building human-centred organisations is vital to succeed in the age of AI.
The media industry transformed rapidly from its resolutely offline and linear roots to the multifaceted, high-volume beast it is today. Now it enters the age
A daughter of Windrush and the “only black girl in the village”, Pam Maynard’s journey from the family’s London bedsit to award-winning CEO of Avanade is a lesson to anyone aspiring to lead.
The media industry has altered dramatically, and fast. In a fully converged world populated by connected media devices limited in number only by individuals’ capacity to own them, the opportunity – and the threat – is enormous for media companies throughout the supply chain.
Two years ago, one of the largest telcos in the country and the leader in 5G, decided it needed to rebuild its entire IT infrastructure
AI and automation have finally come of age, and they’re changing everything. We sit down with prominent leaders from Bain & Company, Workato and Skan AI to investigate the past and discuss the future.
We lift the lid on transformative tech initiatives in two major banks on either side of the Atlantic. Plus cybersecurity at Pearson as it takes
Nordea has used Robotic Process Automation to transform itself for its customers. Here’s how.
We break down the five things you need to consider before hiring a data centre for colocation
Our cover feature for this issue looks at how Centrica has embraced digital to build a new British Gas, while Nokia UK&I’s CEO Phil Siveter
We welcome a panel of experts to chart the emergence of “decision intelligence”. How can data and AI better support business decision making?
Auth0’s Jasmit Sagoo on securing a great user experience
This month, we welcome a panel of experts to discuss the convergence of the tech and gaming industries in the wake of Microsoft’s proposed $68.7 billion acquisition of Activision Blizzard.
Featuring Eva Rez from Edge Investments, Drake Star’s Michael Metzger and DataStax’s Patrick McFadin.
Inside the digital transformation of The Federal Home Loan Bank of Chicago.
Upstart Indonesian OTT streaming service Mola is taking its sports and entertainment offer global, and is doing on the back of award-winning technology transformation.
Research carried out by Censuswide identifies the biggest concerns for UK IT leaders.
Evoko is enhancing the workplaces of the world’s biggest companies
Couchbase’s Rahul Pradhan on the future of cloud as a revenue generator
Marco Rottigni, Chief Technical Security Officer for Qualys, on protecting remote workers from software vulnerabilities during the coronavirus
This month Ben, Rom and James debate NVIDIA’s proposed $40 billion acquisition of Arm and discuss our case study with Deutsche Telekom. Ben also speaks with Ainsley Braun, director for Synopsys and member of the Silicon Valley Leadership Group.
Ajit Sivadasan takes Digital Bulletin inside Lenovo’s technological drive towards true customer centrality
Tech leaders highlight the shift in customer service during National Customer Service Week, emphasising the blend of technology and human touch for personalised experiences.
Tech innovations are alleviating burnout in the legal sector by automating menial tasks, allowing lawyers to focus on client service and enhancing overall workplace wellbeing.
Rajiv Shesh, head of HCLSoftware and Corporate Vice President of HCLTech, on the impending effects of AI on business, society, and every last one of us.
Anthony Scriffignano is a world-renowned data scientist and AI expert. Is he excited about AI, or worried?
UK’s Digital Catapult bridges research to industry with AI, quantum computing, 5G, IoT, and more. Outgoing CEO Jeremy Silver reflects on past and future trends.
Searce’s SVP Patrick Bangert highlights AI’s potential and warns of a looming problem with potentially harmful consequences if left unresolved.
Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.
Navigating disruptions: Alan Duncan shares insights on leveraging technology for resilience in today’s complex global supply chain challenges.
Figma introduces Dev Mode to bridge the designer-developer gap. The goal: seamless collaboration in digital product development. In conversation with Figma’s Oscar Nilsson and Tom Duncalf.
I&O leaders must identify the emerging trends most likely to impact their organisation and implement effective tactics to respond.
Avanade CEO Pam Maynard on childhood, family, resilience, and the critical importance of inclusion and diversity for success.
Transparency, training, and building human-centred organisations is vital to succeed in the age of AI.
The media industry transformed rapidly from its resolutely offline and linear roots to the multifaceted, high-volume beast it is today. Now it enters the age
A daughter of Windrush and the “only black girl in the village”, Pam Maynard’s journey from the family’s London bedsit to award-winning CEO of Avanade is a lesson to anyone aspiring to lead.
The media industry has altered dramatically, and fast. In a fully converged world populated by connected media devices limited in number only by individuals’ capacity to own them, the opportunity – and the threat – is enormous for media companies throughout the supply chain.
Two years ago, one of the largest telcos in the country and the leader in 5G, decided it needed to rebuild its entire IT infrastructure
AI and automation have finally come of age, and they’re changing everything. We sit down with prominent leaders from Bain & Company, Workato and Skan AI to investigate the past and discuss the future.
We lift the lid on transformative tech initiatives in two major banks on either side of the Atlantic. Plus cybersecurity at Pearson as it takes
Nordea has used Robotic Process Automation to transform itself for its customers. Here’s how.
We break down the five things you need to consider before hiring a data centre for colocation
Our cover feature for this issue looks at how Centrica has embraced digital to build a new British Gas, while Nokia UK&I’s CEO Phil Siveter
We welcome a panel of experts to chart the emergence of “decision intelligence”. How can data and AI better support business decision making?
Auth0’s Jasmit Sagoo on securing a great user experience
This month, we welcome a panel of experts to discuss the convergence of the tech and gaming industries in the wake of Microsoft’s proposed $68.7 billion acquisition of Activision Blizzard.
Featuring Eva Rez from Edge Investments, Drake Star’s Michael Metzger and DataStax’s Patrick McFadin.
