Businesses must be able to act on information
Cognigy’s Sebastian Glock on leveraging AI data to improve customer experience
Cognigy’s Sebastian Glock on leveraging AI data to improve customer experience
Upstart Indonesian OTT streaming service Mola is taking its sports and entertainment offer global, and is doing on the back of award-winning technology transformation.
IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty.
The European Digital Leader of the Year, Anke Sax, is on a mission to energise her CIO counterparts
Exploring GAIA-X and Europe’s wider plan to regain cloud independence.
ThreatConnect’s Miles Tappin on connecting the dots between cybersecurity and business
Future Processing’s Adam Brodziak on how to succeed with this approach to software development
This month, Ben and Rom are joined by Beatriz Valero to discuss Bitcoin’s recent surge in value and what it might mean for the financial services sector. The panel also looks back on our Schneider Electric case study, while Ben interviews Avanade’s Richard Gregory on the rise of the digital workplace.
BT’s Leigh Feaviour helps us illustrate how the world’s oldest telecoms company is leveraging robotic process automation to transform employee and customer experience.
Cognigy’s Sebastian Glock on leveraging AI data to improve customer experience