
Leading AI through its first steps
AI adoption mirrors teaching a child to ride a bike: progress requires patience, guidance and trust. John Finch of RingCentral explains how balance ensures successful integration.

AI adoption mirrors teaching a child to ride a bike: progress requires patience, guidance and trust. John Finch of RingCentral explains how balance ensures successful integration.

As generative AI levels the creative playing field, only strong brand identity, design data, and human stewardship will ensure businesses remain distinctive in an increasingly homogenised digital world.

AI agents promise transformation but often underdeliver. Ted Sfikas, Field CTO at Amplitude, explains why gradual autonomy, workflow integration, and trust are essential for enterprise success.

John Smith, CTO EMEA at Veracode, highlights why UK government software remains a hacker’s playground, exploring security debt, AI risks, and the need for urgent cyber resilience.

Kevin Curran of Ulster University warns that “harvest now, decrypt later” quantum threats could expose today’s encrypted data tomorrow. Businesses must prepare now for the post-quantum era.

AI shopping agents are reshaping retail. Philip Matthews of Cognizant explores how retailers must adapt product data, marketing, and customer experience to meet rising expectations.

Airports are harnessing AI to boost efficiency, sustainability, and passenger experience. From biometric boarding to predictive maintenance, AI is redefining aviation’s future and reshaping global air travel.

Discover why strong data governance is vital for AI development. Learn how governance ensures trustworthy data, reduces risk, supports growth, and enables responsible, scalable artificial intelligence strategies.

Michael Green, UK&I Managing Director at Databricks, argues that the UK’s AI transformation depends on prioritising workforce training, ensuring people gain the skills to thrive alongside new technology.

Paul McHugh, Head of Sales EMEA at Ericsson Enterprise Wireless Solutions, explains why AI transformation depends on reliable connectivity, with 5G and WWAN networks driving resilience, innovation, and growth.

Dael Williamson, EMEA CTO at Databricks, explains why governance is the foundation of trust — and the competitive edge — when scaling AI agents safely into production.

Explore how AI challenges traditional consent, and why organisations must adopt dynamic, transparent approaches to data use, building trust, compliance, and competitive advantage in a digital world.

AI is reshaping entry-level jobs, challenging businesses to rethink talent pipelines. Experts argue collaboration, strategy, and investment in skills are essential to build the future workforce.

AI won’t replace human agents but can transform customer experience by handling routine queries, reducing costs, and boosting service quality when deployed strategically alongside people.

Quantum computing is no longer science fiction. Discover how small businesses can prepare today, from cybersecurity to optimisation, and gain competitive advantage in tomorrow’s digital landscape.

Workplace AI boosts efficiency but often fails people. Without emotional intelligence, tech risks harming collaboration, culture, and retention. The real test is human-centred design.

Airbnb’s AI shift highlights a major turning point for brands: memory, trust, and intelligent agents are redefining customer loyalty and experience. Every business must adapt quickly.

AI offers transformative business insights, but processing sensitive data creates risks. Confidential computing safeguards data in use, ensuring privacy, regulatory compliance, and secure AI-driven operations.

AI demand is surging globally, requiring scalable, modular data centres. Prefabrication accelerates deployment, improves efficiency, and supports sustainable, energy-intelligent infrastructure for a greener, future-ready digital ecosystem.

Payment resilience is now a business imperative. Outages cost UK retail and hospitality £1.6bn annually, damaging revenue, loyalty and trust. Proactive AI observability safeguards seamless customer experiences.

AI readiness is uneven across businesses. Bridging the AI literacy gap with upskilling and clear strategy is key to long-term success and workforce adoption.

AI is transforming enterprise data strategies. Learn how businesses can prepare with stronger governance, quality control, and collaboration between AI tools and human expertise.

The EU AI Act enforces transparency, risk mitigation, and ethical AI use from 2025—prompting companies to rethink deployment, security, and long-term compliance strategies.
Work is evolving fast. Pixelisation and AI are reshaping how tasks are assigned, tracked, and rewarded—demanding smarter systems, adaptable people, and dynamic leadership.

GHD Digital is doubling down on advanced technology to radically transform its clients and industries.

Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.

Dr. Kristen Sosulski on how data visualisation can transform your business

Trends that can guide leaders to create new sources of value by anticipating change and transforming extreme uncertainty into new business opportunities.

Cognigy’s Sebastian Glock on leveraging AI data to improve customer experience

DXC Technology’s Sukhi Gill details six IT trends to accelerate digital transformation in 2019

Martin Tomczak and Akshay Nigam tell us how a fresh approach to automation is driving efficiencies and excellence in ABB’s Procurement & Logistics (Global Business Services) organisation

This month, Ben, Rom and James look ahead to 2021, and discuss what might become the new normal for businesses and the tech industry. They also review our IKEA case study, while Ben interviews Beatriz Sanz Saiz, Global Consulting Data & Analytics Leader for EY.

AI adoption mirrors teaching a child to ride a bike: progress requires patience, guidance and trust. John Finch of RingCentral explains how balance ensures successful integration.

As generative AI levels the creative playing field, only strong brand identity, design data, and human stewardship will ensure businesses remain distinctive in an increasingly homogenised digital world.

AI agents promise transformation but often underdeliver. Ted Sfikas, Field CTO at Amplitude, explains why gradual autonomy, workflow integration, and trust are essential for enterprise success.

John Smith, CTO EMEA at Veracode, highlights why UK government software remains a hacker’s playground, exploring security debt, AI risks, and the need for urgent cyber resilience.

Kevin Curran of Ulster University warns that “harvest now, decrypt later” quantum threats could expose today’s encrypted data tomorrow. Businesses must prepare now for the post-quantum era.

AI shopping agents are reshaping retail. Philip Matthews of Cognizant explores how retailers must adapt product data, marketing, and customer experience to meet rising expectations.

Airports are harnessing AI to boost efficiency, sustainability, and passenger experience. From biometric boarding to predictive maintenance, AI is redefining aviation’s future and reshaping global air travel.

Discover why strong data governance is vital for AI development. Learn how governance ensures trustworthy data, reduces risk, supports growth, and enables responsible, scalable artificial intelligence strategies.

Michael Green, UK&I Managing Director at Databricks, argues that the UK’s AI transformation depends on prioritising workforce training, ensuring people gain the skills to thrive alongside new technology.

Paul McHugh, Head of Sales EMEA at Ericsson Enterprise Wireless Solutions, explains why AI transformation depends on reliable connectivity, with 5G and WWAN networks driving resilience, innovation, and growth.

Dael Williamson, EMEA CTO at Databricks, explains why governance is the foundation of trust — and the competitive edge — when scaling AI agents safely into production.

Explore how AI challenges traditional consent, and why organisations must adopt dynamic, transparent approaches to data use, building trust, compliance, and competitive advantage in a digital world.

AI is reshaping entry-level jobs, challenging businesses to rethink talent pipelines. Experts argue collaboration, strategy, and investment in skills are essential to build the future workforce.

AI won’t replace human agents but can transform customer experience by handling routine queries, reducing costs, and boosting service quality when deployed strategically alongside people.

Quantum computing is no longer science fiction. Discover how small businesses can prepare today, from cybersecurity to optimisation, and gain competitive advantage in tomorrow’s digital landscape.

Workplace AI boosts efficiency but often fails people. Without emotional intelligence, tech risks harming collaboration, culture, and retention. The real test is human-centred design.

Airbnb’s AI shift highlights a major turning point for brands: memory, trust, and intelligent agents are redefining customer loyalty and experience. Every business must adapt quickly.

AI offers transformative business insights, but processing sensitive data creates risks. Confidential computing safeguards data in use, ensuring privacy, regulatory compliance, and secure AI-driven operations.

AI demand is surging globally, requiring scalable, modular data centres. Prefabrication accelerates deployment, improves efficiency, and supports sustainable, energy-intelligent infrastructure for a greener, future-ready digital ecosystem.

Payment resilience is now a business imperative. Outages cost UK retail and hospitality £1.6bn annually, damaging revenue, loyalty and trust. Proactive AI observability safeguards seamless customer experiences.

AI readiness is uneven across businesses. Bridging the AI literacy gap with upskilling and clear strategy is key to long-term success and workforce adoption.

AI is transforming enterprise data strategies. Learn how businesses can prepare with stronger governance, quality control, and collaboration between AI tools and human expertise.

The EU AI Act enforces transparency, risk mitigation, and ethical AI use from 2025—prompting companies to rethink deployment, security, and long-term compliance strategies.
Work is evolving fast. Pixelisation and AI are reshaping how tasks are assigned, tracked, and rewarded—demanding smarter systems, adaptable people, and dynamic leadership.