
AI strategy: How can business leaders get it right in 2026?
UK business leaders are investing heavily in AI, but success in 2026 will depend on targeting spend wisely, balancing automation with people, and building trusted, ethical strategies.

UK business leaders are investing heavily in AI, but success in 2026 will depend on targeting spend wisely, balancing automation with people, and building trusted, ethical strategies.

In 2026, AI becomes operational. Success will depend on unified data architectures, embedded AI agents, strong governance and skills that enable reliable, real-time intelligence.

Manon Dave explores how AI is reshaping creative industries, arguing that human imagination, artist agency and ownership must remain central as intelligent tools redefine cultural creation.

Agentic commerce is redefining retail traffic and security. As AI agents proliferate, retailers must move beyond bot detection to intent-based, behavioural defence strategies.

Artificial intelligence is transforming travel by reducing planning friction, building trust across the journey, and enabling personalised, connected experiences that improve satisfaction and loyalty.

AI is transforming gift giving through agentic commerce, personalised recommendations, and AI-ready product data, helping brands stay visible as shoppers increasingly trust AI to choose for them.

As AI agents reshape applications, organisations must move beyond fragmented data architectures and adopt unified data stacks that enable real-time insight, scalability, and innovation.

AI is transforming energy grid management by enabling real-time intelligence, helping operators manage volatile demand from data centres and build more resilient, efficient power systems.

UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.

Many organisations invest in AI agents but fail to see value. Embedding AI into core business processes is the key to scalability, security, and measurable ROI.

AI adoption is accelerating, but rising costs, inflation and sovereignty concerns are forcing organisations to rethink how they control spend, manage data and mitigate long-term risk.

Rahul Puri of STL explains why deployment efficiency now surpasses bandwidth in importance, showing how smarter FTTH operations are transforming fibre rollout and strengthening the UK’s digital infrastructure.

Retailers must blend strong logistics, AI-powered personalisation, real-time visibility and robust data foundations to meet rising customer expectations and drive successful Black Friday performance in 2025.

Generative AI is reshaping developer roles, shifting the focus from technical execution to hybrid human-machine expertise and redefining how organisations identify, grow and value tech talent.

Resilient, high-speed connectivity is essential for global companies scaling in India, enabling digital operations, rapid expansion, innovation, and secure mission-critical performance across the country’s diverse and evolving markets.

AI agents are reshaping UK retail, driving smarter decisions, optimised operations and stronger customer experiences. Retailers that act now and invest in robust data foundations will secure strategic advantage.

UK organisations are eager to embrace AI, yet many face obstacles in readiness, skills, regulation, and implementation. Real progress demands clarity, capability, strong foundations, and long-term commitment.

Large language models are growing in size but not necessarily in intelligence. True progress depends on improving their judgement and context awareness, not just expanding memory.

AI is transforming work by redefining human roles, not replacing them. Gartner explores how collaboration between people and intelligent systems creates smarter, more human-centred enterprises.

Anders Soenderby Jessen of Hello Monday/DEPT explores how AI is no longer just creating content but becoming the audience, forcing brands to rethink visibility, access, and influence.

Dave McCann of IBM Consulting explains why genuine AI ROI depends on strategic transformation, not one-off productivity gains. Learn how orchestration, governance, and agentic AI drive long-term value.

Chris White, SVP at Techwave, explores how AI in SAP transforms ERP and customer experience into strategic advantage, empowering people, improving decisions, and enhancing organisational resilience.

Fiona Reid, Director of International Business at Pattern, explores how data and AI empower brands to build resilient, compliant, and agile global supply chains amid rising complexity.

Ben Putley, CEO at Alkimi, explores how on-chain advertising and AI are creating a transparent, fraud-free ecosystem that rewards publishers, boosts ROI, and transforms digital marketing.

A fresh approach to automation is driving new efficiencies in ABB’s Procurement & Logistics (GBS) organisation.

Bain & Company’s Ted Shelton on helping businesses plan for 2030 and the crucial role of automation.

In the midst of AI hype, businesses must pragmatically assess and adopt solutions that deliver tangible value. Danijel Stankovic outlines a framework to identify, prioritise, and evaluate AI opportunities for meaningful impact.

Alex Farr, CIO at professional services company Christie Group, talks us through his journey from coding on a Commodore 64 to multi CIO100 Award winner.

Ambient intelligence is reshaping workplace technology, reducing cognitive load, improving decisions and creating secure, seamless AI experiences across devices for hybrid workforces worldwide at scale.

Chris Perrin highlights the top 10 cybersecurity threats facing the UK financial services sector, including ransomware, supply chain vulnerabilities, and evolving regulatory challenges.

This month, Ben and Rom are joined by Drata’s co-founder and CEO Adam Markowitz. They discuss Adam’s past career as a rocket scientist, Drata’s influence on the SaaS market, and the secrets to his entrepreneurial success. Ben and Rom also review our case study on Ericsson.

ALE transformed itself, and now it is transforming its customers. Jean-Pierre Roullin and Sebastien Juras tell us how the telecommunications solutions giant is using its own experiences to help businesses across the world.

UK business leaders are investing heavily in AI, but success in 2026 will depend on targeting spend wisely, balancing automation with people, and building trusted, ethical strategies.

In 2026, AI becomes operational. Success will depend on unified data architectures, embedded AI agents, strong governance and skills that enable reliable, real-time intelligence.

Manon Dave explores how AI is reshaping creative industries, arguing that human imagination, artist agency and ownership must remain central as intelligent tools redefine cultural creation.

Agentic commerce is redefining retail traffic and security. As AI agents proliferate, retailers must move beyond bot detection to intent-based, behavioural defence strategies.

Artificial intelligence is transforming travel by reducing planning friction, building trust across the journey, and enabling personalised, connected experiences that improve satisfaction and loyalty.

AI is transforming gift giving through agentic commerce, personalised recommendations, and AI-ready product data, helping brands stay visible as shoppers increasingly trust AI to choose for them.

As AI agents reshape applications, organisations must move beyond fragmented data architectures and adopt unified data stacks that enable real-time insight, scalability, and innovation.

AI is transforming energy grid management by enabling real-time intelligence, helping operators manage volatile demand from data centres and build more resilient, efficient power systems.

UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.

Many organisations invest in AI agents but fail to see value. Embedding AI into core business processes is the key to scalability, security, and measurable ROI.

AI adoption is accelerating, but rising costs, inflation and sovereignty concerns are forcing organisations to rethink how they control spend, manage data and mitigate long-term risk.

Rahul Puri of STL explains why deployment efficiency now surpasses bandwidth in importance, showing how smarter FTTH operations are transforming fibre rollout and strengthening the UK’s digital infrastructure.

Retailers must blend strong logistics, AI-powered personalisation, real-time visibility and robust data foundations to meet rising customer expectations and drive successful Black Friday performance in 2025.

Generative AI is reshaping developer roles, shifting the focus from technical execution to hybrid human-machine expertise and redefining how organisations identify, grow and value tech talent.

Resilient, high-speed connectivity is essential for global companies scaling in India, enabling digital operations, rapid expansion, innovation, and secure mission-critical performance across the country’s diverse and evolving markets.

AI agents are reshaping UK retail, driving smarter decisions, optimised operations and stronger customer experiences. Retailers that act now and invest in robust data foundations will secure strategic advantage.

UK organisations are eager to embrace AI, yet many face obstacles in readiness, skills, regulation, and implementation. Real progress demands clarity, capability, strong foundations, and long-term commitment.

Large language models are growing in size but not necessarily in intelligence. True progress depends on improving their judgement and context awareness, not just expanding memory.

AI is transforming work by redefining human roles, not replacing them. Gartner explores how collaboration between people and intelligent systems creates smarter, more human-centred enterprises.

Anders Soenderby Jessen of Hello Monday/DEPT explores how AI is no longer just creating content but becoming the audience, forcing brands to rethink visibility, access, and influence.

Dave McCann of IBM Consulting explains why genuine AI ROI depends on strategic transformation, not one-off productivity gains. Learn how orchestration, governance, and agentic AI drive long-term value.

Chris White, SVP at Techwave, explores how AI in SAP transforms ERP and customer experience into strategic advantage, empowering people, improving decisions, and enhancing organisational resilience.

Fiona Reid, Director of International Business at Pattern, explores how data and AI empower brands to build resilient, compliant, and agile global supply chains amid rising complexity.

Ben Putley, CEO at Alkimi, explores how on-chain advertising and AI are creating a transparent, fraud-free ecosystem that rewards publishers, boosts ROI, and transforms digital marketing.