Building A New British Gas
How Centrica has replatformed its British Gas business to transform its service to customers.
Renewables
Intelligent Automation and the transformation of Hapag-Lloyd
Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.
KCOM’s business transformation
Tim Shaw, MD of Wholesale & Networks, reveals how new tech is powering rapid change at the UK telco
Providing data’s backbone
Equinix’s MD for UK Russell Poole outlines the impact of COVID-19 on the data centre industry
How AI is changing the world of recruitment
With many industries in a fierce battle for talent, Korn Ferry’s Kay Cooper tells us how AI is helping companies make better hiring decisions
The global AI race: Balancing innovation, regulation and the battle for talent
Steve Elcock, neuroscientist and founder of elementsuite, runs down the global state of play in AI and says effective regulation needs a prefrontal cortex.
Efficiency Is Key
Samsara’s Philip van der Wilt on using IoT to digitally transform the world of physical operations
The intelligent automation of BT
BT’s Leigh Feaviour helps us illustrate how the world’s oldest telecoms company is leveraging robotic process automation to transform employee and customer experience.
Fragmented Reality: Lee James
In this episode, Rackspace’s EMEA CTO Lee James discusses ‘future of work’, ‘augmented reality’, ‘agile’ and more.
Renewables
Building A New British Gas
How Centrica has replatformed its British Gas business to transform its service to customers.