Retail

Rewarding Loyalty

IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty.

Protecting a distributed workforce

The coronavirus pandemic has thrown all manner of challenges the way of enterprise, especially when it comes to security and protecting remote workers

Contact centres and the cloud

Five9’s Brian Atkinson on the technical features businesses need to consider when making the move to cloud-based contact centres

Adapting to the age of AI

Rajiv Shesh, head of HCLSoftware and Corporate Vice President of HCLTech, on the impending effects of AI on business, society, and every last one of us.

The road to 4.0

What happens when digital transformation meets ice cream manufacturing? Digital Bulletin interviews key people from Unilever’s Caivano site to learn how the factory is embracing Industry 4.0.

Retail

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