Workforce

Rewarding Loyalty

IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty.

Tech To The Rescue

Green Flag is reconstructing its technology and operating model to offer an even better service to its customers.

The intelligent automation of BT

BT’s Leigh Feaviour helps us illustrate how the world’s oldest telecoms company is leveraging robotic process automation to transform employee and customer experience.

Workforce

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